Gaming should be fun, not harmful. are188 provides tools and support to help you stay in control and play responsibly.
At are188, we believe online gaming should enhance your life, not diminish it. While most of our players enjoy sports betting, casino games, and togel (Indonesia's traditional lottery) as a form of entertainment within their means, we recognize that for some individuals, gambling can become problematic. That's why responsible gaming isn't just a policy at are188—it's embedded into every aspect of our platform, from account registration to daily operations.
We are committed to creating a safe gaming environment for Indonesian players by providing comprehensive tools to help you monitor and control your gaming behavior, enforcing strict age verification to prevent underage gambling, promoting awareness of problem gambling signs and where to seek help, and partnering with responsible gaming organizations to provide support resources. Our customer support team is trained to recognize problem gambling indicators and assist players who need help setting limits or self-excluding.
Responsible gaming is a shared responsibility. are188 provides the tools and safeguards, but ultimately, you control your gaming experience. We encourage all players to set personal boundaries before they start playing, treat gaming as entertainment rather than a way to make money, never chase losses or gamble with money you cannot afford to lose, take regular breaks and avoid extended gaming sessions, and seek help immediately if gambling is causing stress, financial problems, or relationship issues.
You must be at least 21 years of age to create an are188 account or use our Services. This is not just a legal requirement—it's a fundamental safeguard to protect young people from gambling-related harm. We enforce strict age verification through KYC (Know Your Customer) procedures that require government-issued identification. Any account found to belong to someone under 21 will be immediately suspended, all funds confiscated, and winnings voided. Parents and guardians: please secure your devices and accounts to prevent minors from accessing online gaming platforms.
Deposit limits allow you to set a maximum amount you can deposit into your are188 account over a specified period. Once you reach your limit, you will not be able to deposit additional funds until the time period expires. This tool helps prevent impulsive overspending and ensures you only gamble with money you've consciously decided to allocate for entertainment.
Available limit periods: Daily, weekly, and monthly deposit limits. You can set limits for each time period simultaneously (e.g., Rp 500,000 daily, Rp 2,000,000 weekly, Rp 6,000,000 monthly).
Log in to your account → Navigate to Account Settings → Select Responsible Gaming Tools → Choose Deposit Limits → Enter your desired amounts for daily, weekly, or monthly limits → Confirm your selection. Limits take effect immediately. Increases to limits have a 24-hour cooling-off period before they become active. Decreases are applied instantly.
It's easy to lose track of time when you're engaged in gaming. Session time reminders display a notification after a set amount of continuous play, showing you how long you've been playing and your current session win/loss. This reality check helps you make conscious decisions about whether to continue playing or take a break.
Available reminder intervals: 30 minutes, 1 hour, 2 hours, 3 hours. You can customize the frequency or disable reminders entirely (though we strongly recommend keeping them active).
Log in to your account → Go to Account Settings → Select Responsible Gaming Tools → Choose Session Time Reminders → Set your preferred reminder interval → Save changes. When a reminder appears, you can choose to continue playing, take a break, or end your session.
If you feel you need a short break from gaming but aren't ready for long-term self-exclusion, the time-out feature allows you to temporarily suspend your account for a specified period. During a time-out, you cannot log in, deposit funds, or place bets. Your account and balance remain secure, and you can return when the time-out period expires.
Available time-out periods: 24 hours, 48 hours, 7 days, 14 days, 30 days. Time-outs cannot be reversed once activated—the period must run its full course.
Log in to your account → Go to Account Settings → Select Responsible Gaming Tools → Choose Time-Out → Select your desired time-out period → Confirm your decision. Your account will be immediately suspended for the chosen duration. You will receive an email confirmation with the date and time when your account will be automatically reactivated.
Self-exclusion is the most comprehensive responsible gaming tool and should be used if you believe gambling is causing serious harm to your life, finances, or relationships. When you self-exclude, your are188 account is closed for a minimum period during which you cannot access the platform, deposit funds, or place bets. Self-exclusion is irreversible during the exclusion period.
Available self-exclusion periods: 6 months, 1 year, 2 years, 5 years, or permanent closure. If you choose a time-limited exclusion (6 months to 5 years), you can request account reactivation after the period expires, subject to a mandatory cooling-off review period. Permanent self-exclusion cannot be reversed—your account and all associated data will be permanently deleted.
Contact are188 customer support via live chat, email ([email protected]), or WhatsApp (+62 812-3456-7890). Inform the support agent that you wish to self-exclude and specify your desired exclusion period. The agent will process your request immediately and provide written confirmation. If you have a remaining balance, it will be paid out to you according to standard withdrawal procedures. We will make reasonable efforts to prevent you from opening new accounts during your self-exclusion period, but you must also take responsibility for not attempting to circumvent exclusion measures.
Transparency is key to responsible gaming. are188 provides full access to your gaming history, allowing you to review your betting patterns, wins, losses, and overall account activity. Regularly reviewing your activity helps you understand your gaming behavior and make informed decisions about your limits and habits.
What you can access: Complete transaction history (deposits, withdrawals, transfers), detailed betting history (all bets placed, outcomes, stake amounts, winnings), session summaries (login times, session duration, net win/loss per session), and monthly account statements downloadable as PDF.
Log in to your account → Navigate to My Account → Select Transaction History or Bet History → Choose your date range → View or download your records. We recommend reviewing your activity at least once per month to maintain awareness of your spending and gaming patterns.
Gambling becomes a problem when it interferes with your daily life, finances, or relationships. If you recognize any of these warning signs in yourself or someone you know, it's time to seek help.
Spending more money or time gambling than you intended — You set a budget or time limit but repeatedly exceed it, often rationalizing "just one more bet."
Chasing losses — After losing money, you continue gambling in an attempt to win it back, often leading to even greater losses.
Borrowing money or selling possessions to gamble — You're taking out loans, using credit cards, or pawning belongings to fund your gambling activity.
Lying to family or friends about gambling — You hide the extent of your gambling, minimize losses, or make excuses for time and money spent.
Neglecting work, family, or personal responsibilities — Gambling is interfering with your job performance, relationships, or daily obligations.
Feeling anxious, depressed, or irritable when not gambling — You experience withdrawal-like symptoms or mood changes when you can't gamble.
Gambling to escape problems or relieve stress — You use gambling as a coping mechanism rather than entertainment.
Failed attempts to cut back or stop gambling — You've tried to reduce or quit gambling multiple times but haven't been successful.
If you're struggling with problem gambling, you are not alone, and help is available. are188 encourages you to take action immediately:
Remember: Asking for help is a sign of strength, not weakness. The sooner you take action, the easier it is to regain control. are188 will support your recovery process and work with you to ensure you have the tools and resources you need.
Strict 21+ enforcement with mandatory KYC verification. We use advanced age verification technology and manual review to prevent underage access.
Deposit limits, session reminders, time-outs, and self-exclusion options give you full control over your gaming activity and spending.
Full access to your betting history, transaction records, and account statements. Knowledge is the first step to responsible play.
24/7 customer support trained in responsible gaming. We're here to help you set limits, answer questions, or process self-exclusion requests.
Ongoing educational content about problem gambling signs, responsible gaming best practices, and where to seek help if needed.
If you need to set limits or self-exclude, our team provides assistance with complete confidentiality and zero judgment.
Responsible gaming isn't just about using tools and setting limits—it's about cultivating healthy habits and attitudes toward gambling. Here are practical tips from are188 to help you maintain control and ensure gaming remains fun:
Our FAQ page covers common questions about setting limits, self-exclusion, and account controls. For immediate assistance, contact our support team 24/7.
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